Learning Zone

VoIP is the transmission of voice traffic over a wide area network or the internet using the IP signaling standard.

It has brought about wholesale changes to both the telephony and data markets as manufacturers look to maximise the benefits of VoIP with regards speed and capacity of network traffic.

With voice and data now able to utilize the same signaling protocol, the development of new products and services continues to develop at speed.

Some answers

• Ten Features That Matter For Your PBX or Phone System – No Matter Your Business Size
• IP-PBX for Dummies

 

Articles courtesy of VoIP News in the US. www.voip-news.com

Business Benefits

By deploying VoIP capital costs savings can be achieved through reducing the investment in multiple network infrastructures by converging voice and data communications on to a single IP Network, this can also reduce the cost of administration of the network, increase flexibility and scalability.

The ongoing costs normally associated with ‘adds, moves and changes’ on traditional telephone systems may also be reduced as the user has the possibility to make configuration updates using software installed on their own PC.

Additionally, the physical task of adding new extensions to the system or moving desk could be as easy as plugging an IP phone in to an Ethernet socket on the local area network (LAN), thereby reducing the number of cabling ports required. This will allow a business greater control over their own communications network, enable hot-desking, provide faster response times and increased flexibility to the staff.

Business considerations for IP Telephony

• Does your business or organisation have distributed locations needing only one centralised PBX?
• Wish to network multiple offices using PBX-to-PBX communications
• Have one infrastructure that can support voice and data between two or more locations
• Want a smooth migration towards VoIP and investment protection
• Want centralised cost control and management across multi sites
• Want remote workers to become part of the centralised telephone system and share common functionality
• Need a major upgrade to your existing data network
• Lack expansion capacity with your current voice network
• Have a need to add business applications

Additionally, are you…?

• Building a new office or moving to a new location?
• Nearing the end of lease of current PBX or support contract?